One offer. Two sizes.
Business is the plan for most businesses: every location, everyone on the team, client accounts. Starter is the same receptionist for one line and one person. Both start with a free 7-day trial, the founding rate and the 30-day refund.
For teams: several locations, client accounts, or more than one person who takes calls.
Includes 400 minutes a month, roughly 160 calls. About a dollar a call.
- Several locations with local hours, routing and overrides
- Client accounts for agencies, strictly isolated
- Transfer to anyone on the team, by scenario
- The 30-day refund and all three founding bonuses
For one business line and one person who takes the calls.
Includes 150 minutes a month, roughly 60 calls. About a dollar a call.
- One number, one location
- Warm transfer to one person, with a briefing
- Transcripts, summaries and the weekly report
- The 30-day refund and all three founding bonuses
For new subscribers. Applied automatically. Billed monthly. Prices before tax.
Free for 7 days. Card required.
A full week of real calls. On day 7 you get a report of the calls Frontbook caught for you. Your plan then starts on the card unless you cancel first, and cancelling during the trial costs nothing.
Every call answered. 30 days to change your mind.
One receptionist that does six things a missed call never does, a 30-day refund that puts the risk on us, and a founding rate locked for your first 12 months.
What you get. Six named parts, all included, all switched on from the first call.
- 01
Done-for-you setup
Keep your number and forward it. Answering starts the same day. If you would rather set it up with us on a call, we do that with every founding business.
- 02
Approved Answers
It quotes the prices you approved and nothing else. A price question it cannot answer becomes a callback for your team, never a guess.
- 03
The Briefing Handoff
Before it connects a caller, it tells your colleague privately who is calling and what they want. Your team never picks up blind.
- 04
After-hours cover
Evenings, weekends and lunch breaks answered like a Tuesday morning. Your best calls often come in after 6 PM.
- 05
The Weekly Catch Report
Every week: “Calls we caught for you this week: 23.” Which ones, when, and what happened next.
- 06
Transcripts and recordings
Every call written down with a two-sentence summary, the full transcript and, where enabled, the recording. Kept for as long as you are a customer.
One guarantee. The risk is ours, not yours.
Cancel in your first 30 days and we refund everything.
No questions, no form, no call. Cancel from Plan & Billing at any point in the first 30 days of your paid plan and the month comes back to your card.
Three bonuses for founding businesses. Each one answers a doubt we hear before people start.
- Bonus 1 · Missed Call Audit
We read your carrier’s call log with you and count the calls nobody answered last month. You see the number before the trial ends.
Before you pay a cent
- Bonus 2 · Approved Answers session
We import your services and prices together, approve the ones Frontbook may quote, and you hear the voice before it takes its first call.
20 minutes with us
- Bonus 3 · Number setup done for you
We configure the forwarding from your current carrier with you, or set up a new Frontbook number, while you are on the phone with us.
On a call, not alone
Ten founding businesses a month. 30% off, locked for 12 months.
Every founding setup is done with us on a call, so we take ten a month. The founding rate stays on your plan for your first 12 months and then moves to the regular price.
Included in both plans
Starter includes 150 minutes a month, roughly 60 calls. Business includes 400. Minutes are pooled across your numbers and locations. If you get close to your allowance, Frontbook alerts you and keeps answering. Extra minutes are billed per minute, and no cap ever stops a call.
- 24/7 answering in natural English
- Business knowledge imported from your website
- Scenarios: ask, take a message, tell, transfer
- Warm transfer with a private briefing
- Callback and appointment requests
- Transcripts, summaries and recordings
- A weekly “calls we caught for you” report
- Team inbox and email notifications
- Owner, admin and staff roles
- Price approvals before quoting
Billing questions
How is Frontbook billed?
Monthly, per business, before tax. One subscription covers all your numbers and locations, and minutes are pooled across them.
What is the difference between Starter and Business?
Who you are, not how many minutes you use. Starter is one line, one location and one person to transfer to, with 150 minutes included. Business adds several locations, client accounts for agencies and transfers to anyone on the team, with 400 minutes included. If two or more people take calls, or you run more than one site, you are a Business customer.
What happens when I exceed my allowance?
Almost nobody does: 150 minutes covers roughly 60 answered calls a month. If you get close, you get an alert and Frontbook keeps answering. Extra minutes are billed per minute at the rate shown at checkout. Calls are never cut off because of a usage cap.
How does the free trial work?
Sign up with your email and a card, pick a plan, forward your number and take your first transferred call. The trial runs 7 days so you see a full week of real calls. On day 7 you get a report of the calls Frontbook caught for you, and the plan starts on your card unless you cancelled. Cancelling during the trial costs nothing.
How does the 30-day refund work?
It covers the first 30 days of your paid plan, after the free trial. Cancel in those 30 days from Plan & Billing, without giving a reason, and we refund the month in full. The refund goes back to the card on file within a few days, and you keep every transcript and recording.
What is the founding rate, and why ten a month?
30% off either plan for your first 12 months, then the regular price. Every founding business gets its setup done with us on a call, including the Missed Call Audit and the Approved Answers session, so we take ten new founding businesses a month. The rate is applied automatically at checkout while spots are open.
Which currency will I pay in?
The currency of the country you are visiting from: US dollars by default, Australian or Canadian dollars in Australia and Canada, euros in the euro area. The price you see is the price you pay, before tax.
Do I need a new phone number?
No. Forward from your current carrier, or take a new number from Frontbook. Number availability depends on the country.
Stop losing the calls you already paid to get.
Forward your number, tell us who calls go to, and take your first transferred call today. 30 days on a paid plan, and a full refund if you cancel.
Frontbook answers this line as our own receptionist. Ask it about pricing, setup or whatever your callers would ask.